Courses
- Business Writing
- Customer Service
- Essential Sales
- Getting the Most from Meetings
- Managing Difficult People
- Mentoring in the Workplace
- Minute Taking
- Powerful Presentations
- Project Managment Workshop
Managing Difficult People Training
Dealing with difficult people and situations can consume your time, energy and resources. Understanding how people think and dealing effectively with problems can bring harmony to the workplace. This one day workshop aim is to arm you with techniques for handling difficult behaviour both on a one to one basis and within the team.
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